How does Jumia “Contactless” Delivery and “Cashless” Payments work

In response to the COVID-19 in Africa, Jumia launches “Contactless” Delivery and “Cashless” Payments modes

Jumia Contactless cashless payments
How does Jumia “Contactless” Delivery and “Cashless” Payments work

The Jumia e-commerce platform’s contactless and ‘cashless’ payment and delivery methods provide riders and customers with safer transactions.

Jumia has announced the launch of ‘contactless’ delivery for prepaid product packages on Africa’s leading eCommerce platform.

After the COVID-19 outbreak, the company takes special steps to protect customers, vendors and partners.

The “Contactless safe delivery” option from Jumia was introduced via MTN Mobile Money to drive the initiative. 

This allows consumers to make online prepaid payments for products and to receive it without direct contact or a cash exchange with the supplier (delivery agent).

 “The health and safety of our customers and delivery agents is our absolute priority. We are uniquely positioned to step up and be part of Africa’s response strategy in this challenging time. We have implemented a “Contactless” delivery option, which eliminates any possibility of physical contact. Convenience, social distancing and cashless measures are woven into one solution to combat the current situation.”

said Apoorva Kumar, SVP Logistics at Jumia.

How does it work

During delivery, Jumia delivery agents were trained to implement the necessary standards.

SEE ALSO  Microsoft Discontinues Its Gaming Streaming Service, Mixer

When they arrive at customers and drop the package at their doorstep, they are told to call or text, and then walk back to the safe distance limit and wait for the customer to take the package before he leaves.

Consumers are strongly encouraged to use MTN mobile money to pay ‘cashless’ with Jumia.

This will make fewer resources available to retailers and the general public and help reduce the risk of the transmission of coronavirus.

The “Contactless” payment option is available on all contactless, cashless methods like MTN Mobile Money.

For more info please refer to our website for a detailed order guide (

About Jumia

Jumia is Africa’s largest e-commerce website. It was built around Jumia Logistics, a marketplace and JumiaPay.

The platform is used to help link and exchange millions of customers and thousands of sellers. Jumia Logistics enables our network of local partners to deliver a million packages. 

SEE ALSO  Drake Makes Billboard History, Debut Tracks at No. 1, 2 and 3

JumiaPay makes payments simpler for Jumia’s platform online purchases.

Jumia believes that e-commerce facilitates human lives by helping people shop and pay millions of products at the best price wherever you live, thanks to over 1,5 billion people and over 500,000 Internet users in Africa. 

E-commerce also offers small and medium-sized businesses new opportunities to expand and employment to develop to the young generation.

For more information about Jumia, follow us on Twitter Jumia_Group

Lifestyle Uganda

Editor in Chief/Moderator

Art & Lifestyle web-blog with an African-America spice. Lifestyle Uganda was founded, by a team of 3 social media gurus. Let's talk WhatsApp +256781873083.