Pride Bank has launched a partnership with Interswitch that will give its customers access to selected banking services through more than 21,000 Quickteller agents, as well as a wider network of ATMs and point-of-sale terminals across Uganda.
The partnership, launched in Kampala on Tuesday, also includes the rollout of Pride Bank Verve debit cards. Customers will be able to use the cards at more than 650 ATMs on the Interswitch network and more than 20,000 point-of-sale locations across Uganda, according to the companies.
Through Quickteller agency banking, Pride Bank customers can make cash deposits and withdrawals, repay loans and pay bills through participating agents. The arrangement is intended to extend selected banking services beyond Pride Bank branches and closer to customers in their communities.
The agency network is particularly relevant to customers who conduct business away from traditional banking centres, including traders, farmers and small-business operators. Participating agents can also earn commissions from providing financial services.
The partnership adds another access channel for Pride Bank customers as the institution expands its services following its transition from Pride Microfinance to Pride Bank. Pride Bank officially became a Tier II Credit Institution in 2025 after the Bank of Uganda approved the upgrade, allowing it to broaden its banking and credit services.
The Verve cards will provide another way for customers to access their accounts. Interswitch said its Uganda network includes more than 650 ATMs, while the partnership announcement puts the number of point-of-sale locations available to Pride Bank cardholders at more than 20,000.
The cards use EMV chip-and-PIN technology, a security standard used for card payments.
Pride Bank Managing Director Veronica Namagembe said the partnership was intended to make banking services available through more channels.
“At Pride Bank, we believe banking should fit into the lives of our customers rather than requiring our customers to organise their lives around banking. This partnership allows us to extend our reach, give our customers greater choice in how and where they access financial services. Whether it is a trader running a business, a farmer managing their income or a customer travelling across the country, we want Pride Bank to remain within reach,” Namagembe said.
Moris Seguya, Interswitch Uganda’s country manager, said the partnership would use the company’s payments infrastructure to extend banking services beyond traditional banking points.
“Our partnership with Pride Bank is about using technology and payments infrastructure to solve a very practical customer need – giving people more convenient ways to access and use their money. By connecting Pride Bank to Quickteller’s network of more than 21,000 agents and the broader Interswitch acceptance network, we are helping extend banking beyond traditional touchpoints and closer to where customers live and transact,” Seguya said.
Interswitch has operated in Uganda for more than a decade and provides payment switching, agency payment services and Verve card services. The company said its Uganda operations were licensed by the Bank of Uganda under the National Payment Systems Act and its regulations.
Joseph Fetaa, head of business at Pride Bank, said the expanded access should allow customers to use banking services without disrupting their daily activities.
“Banking should enable them to get on with it. Customers are constantly moving, running businesses, managing farms, serving clients, travelling, supporting families and pursuing opportunities.”
