dfcu Bank has opened its 55th branch in Fort Portal Tourism City, a move the lender says will help bring more people and businesses in western Uganda into the financial system.
The new branch, located on Babiiha Road, is expected to serve communities in the wider Tooro sub-region — including Kabarole, Kyenjojo, Kamwenge, Bunyangabu and Kasese. Services will range from individual accounts to loans for farmers, traders and small and medium-sized businesses.
Kate Kiiza, the bank’s Executive Director, said the expansion reflects dfcu’s strategy of growing with Uganda’s economy.
“For more than 60 years, dfcu Bank has been a partner in transforming lives and businesses across Uganda,” she said.
“The launch of our Fort Portal branch is a bold step in accelerating growth in this region, which is rich with opportunities in agriculture, tourism, oil, and trade,” she continued.
“Beyond financial solutions, we are creating employment opportunities, supporting SMEs, and enabling families and communities to thrive. This investment reaffirms our belief in the immense potential of Western Uganda.”
At the launch, Richard Rwabuhinga, LC V Chairman of Fort Portal Tourism City, called the new branch a welcome boost for the region.
“This branch positions Fort Portal as a rising economic hub,” he said.
“With services ranging from savings and SME loans to agent banking, dfcu Bank is empowering traders, farmers, tourism operators, and families. This will accelerate the development of thriving businesses, enhance livelihoods, and strengthen our region’s role in Uganda’s growth story.”
Annette Kiconco, the bank’s Chief Retail Banking Officer, added that the focus will be on sectors that drive the local economy.
“Our strategy centers on agriculture, trade, and business,” she explained.
“Fort Portal is an agricultural powerhouse, and dfcu Bank is committed to supporting farmers, cooperatives, and agribusiness ventures with specialized solutions. We believe in channel optimization — blending physical branches, digital platforms, and our extensive agent banking network to ensure no one is left behind.”
The Fort Portal branch also introduces expanded digital services such as mobile and internet banking. Nationwide, dfcu already works through a network of more than 20,000 agent outlets.
Alongside banking services, the institution plans to run financial literacy programs and mentorship opportunities, with a particular focus on women through its Women in Business program.
